Southwest Airlines Essay Example | Topics and Well Written Essays - 1250 words

Southwest Airlines - Essay Example red of every individual employee while interacting with colleagues internally as well as their engagements with the external community, which includes but not limited to the business partners. The organizational code of ethics sums up a working culture that binds individuals from different backgrounds into delivering the core mandate of an organization to its clientele. The Southwest Airlines is one of the companies that has provided a structured, coded guidelines of conduct to its workforce as a way of ensuring that it offers quality services to the satisfaction of its customers, with eyes set on the ultimate prize of cultivating a mass of loyal customers (Kelly, 2008). With a slogan that that reads â€Å"Doing the right thing,† Southwest Airlines has tailored its code of ethics towards ensuring that honesty, integrity, and personal responsibility prevails in all of its services rendered by its employees and/or its co-partners. The binding codes of conduct and behavior guarantees above board engagements with customers and government officials with explicit conformity with the laws the land and those of international trade/business governing its operations (â€Å"Code of Ethics†). The code of ethics also clearly states the controls that regulate how individual employees are expected to respond to the different situations encountered while on duty. A law abiding company, Southwest Airlines recognizes the supremacy of the law, and as such gives it outright weight in situations where its code of ethics incidentally conflicts with the latter (â€Å"Code of Ethics†). In its endeavors to comply with Laws, Rules, and Regulations govern ing its operations, Southwest Airlines overtly prohibits insider trading, particularly the use of non-public information [valuable company information/asset] in gaining personal benefit either directly or indirectly. The company thus expects a high degree of responsibility from its employees in protecting information that relates to the